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Do not return to store

December 14th, 2007 by Old Dude Business

Being a semi nice guy I went to wal-mart and bought a new vacuum for my girlfriend to use in our apt. Yeah, yeah, I know, male chauvinist pig. Really, bite me, I know that’s what you thought. If I was an MCP I’d have made her put it together and I’d have had it gift wrapped as a Christmas, ho, ho, ho, present.

I just had to slip that ho, ho, ho in there. ;)
Anyway I opened the box and right on the very top was a 8 1/2 X 11 sheet of paper with a big red stop sign on it. Stop, do nott return this product to the store.  Then a part about questions no parts, assembly or operation. Naturally a customer service number.

 Wow, I’m freaking impressed, it was a toll free number. Not Toll free for me tho as I don’t have a land line. Got a cell phone and all that time on hold just eats minutes. Screw that. Lol, seperate rant there all by itself.

Anyway, I’m not calling their toll free number, probably never will. If it breaks I’ll toss it and not buy anything else from them.

But back to what pisses me off. If I’m not supposed to return it to the store what the hell am I supposed to do. Call their customer service, listen to someone who probably speaks English as a third or fourth language and they have no clue what I’m saying nor do I have any idea what they are saying.

I will give them credit for being smarter than I am tho. I know two languages if you count pig latin as one of them.

So now I’ve wasted 20 cell phone minutes on hold, can’t understand a damn thing and I’m getting pissed. So we’ll call it 30 minutes for simplicity. Sheesh, computer support is even worse but again, that’s another rant. So I spend about 3 bucks and waste my time.

I already know if it doesn’t work right when she try’s it it’s going back to the store. If the store doesn’t want to give my money back that’s fine. However I’ll never shop there again in my lifetime.

I got into it with Dodge and eventually Lee Iacoca when he was running things there. Back in 86. I swore I’d never buy another chrysler product of any kind and I never have. I swore I’d never wastch that “It’s a wonderful Life” movie they always show at Christmas and I’ll NEVER go into the mall of America.

All that irritation over a little piece of paper. Heh, it’s not the paper that pisses me off, it’s the freaking attitude that management has that made the piece of paper necessary.

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